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Call
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ATM Services Call Center Mobile Banking internet-banking

Arab Jordan Investment Bank offers a comprehensive Contact Center that enables customers to perform a wide range of banking transactions easily and securely from anywhere in the world, 24/7, whether through direct calls to the Contact Center or via voice and video calls.

Call Us

We are pleased to serve you through our contact center, available 24 hours a day, seven days a week.

Prestige Contact Center

All Bank Customers

We are also available for Audio and Video calls
Sun - Thu from 10:00 AM to 8:00 PM via our AJIB Mobile.

Contact Center

& Call Services

Contact center Video/Voice Call

Via AJIB Mobile App

Tap the voice call or video call icon in the app.
The service is available for all customers registered with the mobile banking app.

Steps to use

Log in to your account through the app.
Tap the "Call" button at the top of the main screen.
Accept the Terms & Conditions.

Choose the type of call

Voice Call

Video Call

Via a Secure Link:
An agent from the Contact Center can send a secure link via SMS.
Steps to use:
Receive the SMS containing the secure link.
Review the attached Terms & Conditions.
Click the link.
Choose the type of call and begin the conversation.

Available features during calls

Mute / Unmute
Use speaker or earphone
Turn camera on / off
Switch between front and back cameras
Screen sharing to show or clarify a specific subject

If you enable the camera during a voice call, the call automatically converts to video.

Need more help?

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